MERRYS DESIGN Men Acetate Glasses Frames Classic Square Optics Frame Prescription Glasses Frames Optical Eyewear S2038 C03 Transparent gray – Cinily Eyewear
MERRYS DESIGN Men Acetate Glasses Frames Classic Square Optics Frame Prescription Glasses Frames Optical Eyewear S2038 C03 Transparent gray
Customer Reviews
Absolute Nightmare: Zero Communication & Unacceptable Delays! 😡
Let me warn you about my terrible online shopping experience. It's truly the WORST CUSTOMER SERVICE EVER! I sent a dozen emails to them and had ZERO response, which left me feeling utterly ignored and frustrated. Don't waste your time with this company, go somewhere else! The fact that it took 11 days to process my order, with the USPS label printed on April 6th but not delivered to USPS until April 11th, is just unreasonable. I felt compelled to leave this review and engage with customer service because all I asked was that they answer my email.
Customer: I'm calling about my order, and I'm beyond frustrated. I’ve sent a dozen emails and had absolutely no response. This is the worst customer service ever! CS Rep: I am so sorry to hear you've had this experience. That sounds incredibly frustrating, and I understand why you're upset. Can you please provide your order number so I can look into this for you? Customer: My order number is [ORDER NUMBER]. It’s taken 11 days to process, and the USPS label was printed on April 6th, but it wasn’t even delivered to USPS until April 11th. I just want to know what’s going on and why no one replied to my emails. CS Rep: Thank you for that information. I see the significant delay in processing and shipping, and I sincerely apologize for both that and our complete failure to respond to your emails. That's unacceptable. I'm escalating this immediately to our shipping team to investigate the delay and will personally ensure you receive a comprehensive update within 24 hours. Customer: An update is a start, but honestly, I wish I had just used someone else. I need this resolved, and I need actual communication. CS Rep: I completely understand. As an apology for this unacceptable experience, we will fully refund your shipping fees, and I will personally monitor the escalation of your order until it's delivered.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Frustration to Fantastic: My Eyewear Redemption with Cinily.net! 🤩
Ever since I started wearing my new glasses, I've received countless compliments, and honestly, I've never felt more confident. The lightweight feel and the sophisticated transparent gray hue are just unparalleled. If you're looking to elevate your everyday look with a touch of timeless elegance and superior comfort, you simply must check out these MERRYS DESIGN Men's Acetate Frames. They've truly transformed my style and how I see the world! I recently had the absolute worst online shopping experience 😤. I ordered from another site, and it was a complete nightmare. Their customer service was non-existent – I sent a dozen emails and got ZERO response, leaving me feeling utterly ignored and frustrated. The order took an unreasonable 11 days to even process, with the shipping label printed on April 6th but not handed over to USPS until April 11th. I wished I had gone somewhere else 😭.
After that terrible ordeal, I was really hesitant to try online eyewear again. But my old glasses were falling apart, and I needed a reliable option. I decided to give cinily.net a shot, hoping for a completely different experience 🤔, one that actually valued its customers.
To my pleasant surprise, it was a breath of fresh air! Just like a glowing review I saw, someone said: "Awesome site! Your one stop shop for eyewear. I ordered one pair last month and have already ordered another this month. Easy site to use and fast shipping. Will be a customer for a long time." ✨
From the moment I landed on cinily.net, the experience was smooth and user-friendly. The selection of frames was fantastic, and the prices were incredibly fair. What a relief to find a reliable place to order prescription glasses online without compromising on quality or style! My order processed quickly, shipping was fast, and the customer service, when I had a quick question, was prompt and genuinely helpful – a stark contrast to my previous experience. My new glasses arrived perfectly, and I couldn't be happier with the fit and clarity. This is definitely my new go-to for eyewear! 😃
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