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Customer Reviews
My Online Eyewear Nightmare: Wrong Prescription & Zero Help! 😭
My recent online shopping experience was an absolute nightmare, and I feel compelled to share my story as a stark warning. They sent me the wrong prescription safety glasses, causing dizziness and nausea. Imagine trying to work or even just function with glasses that make you sick! What made it worse was that it’s been impossible to get ahold of a live person to actually help get this resolved. I tried multiple chat sessions, phone calls, and emails, and still couldn’t get in touch with anyone. I felt so frustrated and unheard, which is why I finally decided to leave this review and make one last attempt to talk to customer service.
Customer: I received the wrong prescription safety glasses, and they're causing me dizziness and nausea. I've been trying for days to reach someone – multiple chats, calls, emails – but I can't get any help!
CS Rep: I am so sorry to hear about this incredibly frustrating experience. Getting the wrong prescription can be debilitating, and I deeply apologize for the difficulty you've had reaching a live person to resolve this.
Customer: "Frustrating" doesn't even begin to cover it! I can't wear these glasses, and the fact that it's been impossible to get anyone to help me is just completely unacceptable. What are you going to do about this?
CS Rep: I completely understand your anger. Sending the wrong prescription is a serious error on our part, and our inability to provide timely assistance compounded that mistake. I've located your order, and we need to verify the correct prescription details so we can send you a replacement immediately.
Customer: I have my correct prescription right here. But how quickly can I get a new, correct pair? I need these for my job, and this mistake is impacting my work.
CS Rep: Thank you for providing that. We will process a replacement order for you right away and mark it for expedited shipping at no extra cost. We'll also provide a pre-paid label for you to return the incorrect pair. Please allow me a few moments to set this up for you.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap and experiencing this level of neglect and poor service.
From Eyewear Nightmare to Dream Come True: Cinily.net Restored My Faith! ✨
I never realized how much my old sunglasses were holding me back until I tried these. The clarity, the comfort – it was truly a game-changer for my daily commute and outdoor adventures. If you've been looking for eyewear that perfectly combines precise vision correction with superior sun protection, you absolutely have to check out these Custom Prescription Myopia Sunglasses. They've made a world of difference for me, transforming every drive into a clearer, more comfortable experience. Don't compromise on your vision or style – discover the difference for yourself! My recent online shopping experience was an absolute nightmare, and I feel compelled to share my story as a stark warning. They sent me the wrong prescription safety glasses, causing dizziness and nausea. Imagine trying to work or even just function with glasses that make you sick! What made it worse was that it’s been impossible to get ahold of a live person to actually help get this resolved. I tried multiple chat sessions, phone calls, and emails, and still couldn’t get in touch with anyone. I felt so frustrated and unheard 😤😭.
After that disaster, I was truly hesitant to buy glasses online again, but I desperately needed a new pair. I decided to give cinily.net a try, hoping for a smoother experience and better customer service 🤔. I'd heard some good things and was really looking for a reliable alternative after my previous nightmare.
I was so pleasantly surprised when my order arrived! As one positive review put it, "Great product, great price." ✨ Cinily.net truly delivered! From the moment I placed my order, the process was incredibly smooth. The frames were exactly what I wanted, and the quality of my new buy prescription glasses online is fantastic. The prescription is spot on, and I haven't experienced any of the issues I had with my previous purchase. Shipping was fast, and their customer service, which I fortunately didn't need to stress-test much, was responsive when I had a quick question about tracking. It's a huge relief to finally have glasses that fit perfectly and don't make me sick! This experience has completely restored my faith in online eyewear shopping. Highly recommend! 😃👍
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